For ages 21 and above

bd678 Responsible Gambling — Keep Yourself Protected

There is only one right way to enjoy sports betting and casino entertainment — knowing your limits and playing with awareness. Your safety is our priority at bd678.

Self-Exclusion Option
24/7 Support
For Ages 21 and Above Only

Gambling is entertainment, not an addiction

From the moment you register and manage your account at bd678, we want you to stay informed and protected. Online betting and casino games are a form of entertainment — but like any entertainment, they need to be enjoyed in moderation. Without knowing your own limits, any form of entertainment can become a problem.

Our Terms and Conditions clearly state that bd678 is for persons aged 21 or older only. Age is verified at account registration and additional verification may be requested at any stage. Accounts belonging to minors are permanently closed.

Before playing, ask yourself: is this for enjoyment, or to recover losses? Continuing to play in the hope of winning back lost money — that mindset is the start of a problem. bd678 wants you to feel comfortable in every session, not under pressure.

Our FAQ section has answers to common questions about responsible gambling that will help you make informed decisions. In addition, your personal information and gaming history are kept secure in accordance with our Privacy Policy.

21+  All services at bd678 are for persons aged 21 or older only. Opening or using an account by minors is strictly prohibited.

Ways to keep yourself in control

bd678 provides several tools that let you set your own limits. To use them, contact our 24/7 live chat or email support.

Deposit Limit

Set a maximum deposit amount on a daily, weekly, or monthly basis. Once set, reducing the limit takes effect immediately; increasing it is subject to a cooling-off period.

Session Time Limit

Set a maximum duration for each gaming session. When the set time is up, the system automatically sends a reminder and can end the session if needed.

Self-Exclusion

You can close your account for a set period or permanently. During the exclusion period, logging in or opening a new account will not be possible.

Bet Limit

Set in advance the maximum amount you will place on a single bet or in one gaming session. This is the most direct way to prevent spending beyond your budget.

Loss Limit

After a set amount has been lost, the account will automatically suspend the session. This helps prevent trying to chase losses under pressure.

Reality Check

At regular intervals the system will remind you how long you have been playing and how much you have won or lost — helping you stay aware.

Close Your Account Temporarily or Permanently

If you feel gambling is not good for you right now, a self-exclusion request can be made easily at bd678. Choose a set period — 7 days, 1 month, 3 months, or permanent. During the self-exclusion period, no promotional messages will be sent from our side.

This service is completely confidential. Our support team respects your decision and will help you complete the process.

Request Self-Exclusion

After you submit this form, our support team will contact you within 24 hours and complete the process.

Recognise the early signs of a problem

If more than one of the following applies to you, now is the time to seek help. This is not a weakness — recognising it takes courage.

  • You keep placing bets one after another to win back lost money and cannot stop.
  • You hide how much you gamble from family or friends, or lie about it.
  • When you stop gambling you feel restless, irritable, or mentally uncomfortable.
  • You spend money meant for daily expenses, family needs, or debt repayment on betting.
  • Your work, studies, or relationships are being seriously affected but you cannot stop.
  • You told yourself "this is the last time" — and then started again.

Reach out for support

If you are struggling, do not face it alone. Alongside bd678's support team, family and professional counsellors are always there for you.

bd678 Live Chat Support

Our support team is ready 24 hours a day, 7 days a week in Bengali and English. Get immediate help with self-exclusion, setting limits, or closing your account. This service is completely confidential.

Family and Trusted People

Talk openly with close family members or trusted friends. The support of someone close to you can often be the most effective first step, even more so than professional help.

Professional Counsellors

Contact an addiction specialist or mental health counsellor. Government mental health hospitals and private counselling services are available in Bangladesh — ask a doctor you know for guidance.

Contact Us by Email

Beyond live chat, you can also reach us through email support with more detail. Emails are answered by specialists in our responsible gambling team.

[email protected]

bd678's Commitment

bd678 believes a platform can only be sustainable by building a healthy long-term entertainment environment. It is not just win or loss numbers that matter to us — the overall experience of the player is important. We are therefore committed to the following:

  • Completely preventing minors (under 21) from opening or using an account.
  • Accepting self-exclusion requests, acting on them promptly, and making no promotional contact during the exclusion period.
  • Keeping limit-setting tools accessible and straightforward so any user can manage their own limits.
  • Keeping the support team trained on responsible gambling and handling situations with sensitivity.
  • Proactively reaching out when a concerning change is noticed in a user's gambling pattern.
  • Keeping all account-related information secure and confidential.

Some tips for gambling responsibly

Set a budget in advance and do not continue playing once you have lost that amount.

Decide on a time limit before you play and stay away from betting entirely during time set aside for other activities.

Never place bets while drinking or when you are tired — your ability to make decisions is reduced in that state.

Take at least two or three days off from gambling each week and spend that time on other activities.

Do not think of betting as a source of income — it is entertainment, and spending money on entertainment is normal.

After a big win, pause and plan rather than placing larger bets driven by emotion.

Questions and Answers on Responsible Gambling

All services at bd678 are for persons aged 21 or older only. Age is verified at account registration and additional proof may be requested at any stage. Accounts found to belong to minors will be permanently closed.

After receiving a self-exclusion request, our support team restricts the account as quickly as possible. During the exclusion period, logging in, making deposits, or placing bets will not be possible. If you wish to return after the exclusion ends, a separate request is required along with a cooling-off period.

Yes, however reducing a limit takes effect immediately. A request to increase a limit is subject to a set delay period, so that the decision is considered rather than impulsive. This measure is in place for your own protection.

Yes. Any eligible balance in the account can still be withdrawn during self-exclusion. Contact our support team for details on the withdrawal process. The minimum withdrawal amount is ৳800 and is generally completed within 5–30 minutes.

If a family member feels your gambling habits are a concern, they should speak with you directly. They may also contact our support team. We will assess the situation and discuss possible steps — always maintaining confidentiality.

No. bd678's support team is available 24 hours a day, 7 days a week in both Bengali and English. You can communicate in your preferred language via live chat or email.